Because Voice over Internet Protocol (VOIP) is a new technology, individual businesses will need someone who is well versed in the intricacies of (VoIP). It's a safe bet that many companies will be sending their ITs to a VoIP training course in the not-too-distant future. But, where do you go to obtain a training course that delineates all the necessary concepts and details to implement this technology?
VoIP Training Candidates
Who is the ideal candidate for VoIP training? The answer is quite clear from the concept of VoIP itself. VoIP is a combination of telephone connectivity and networking, and because the technology requires attention in the networking and telecommunication side, both communication engineers and networking engineers will be the ideal candidates to participate in training in VoIP concepts. Instructors of VoIP generally recommend sending both communications and networking staff for training as the new system incorporates the expertise of both.
Vendor Training vs. Standards Training
There are basically two types of VoIP training courses - vendor and non-vendor specific. The vendor specific VoIP training courses are basically certification courses offered by professional training firms such as Cisco and
Off-Site vs. On-Site Instruction
Most reputable firms prefer on-site instruction if the office has enough employees to warrant a localized training course. As an alternative, they may invite the trainees to a centralized training facility or offer interactive webinars. The former option is better if you are looking for a comprehensive on-the-job training course, and the latter, if you want a more subject oriented session on a specific VoIP topic.
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